Covered for as long as you own it.

Defects in materials or workmanship, under normal use. For example:

• A lock, latch, hinge or other part that fails under normal use
• A defect that stops the safe working as it should when it's installed and used properly

New and refurbished units carry the same warranty, unless the product page says otherwise.

For as long as you own it. Not a year. Not five.

On a pre-order, coverage starts when it's delivered.

• Misuse, improper installation, or changes you make to the safe
• Using it outside the instructions, including using a full-size safe as a child booster seat or car seat
• Cosmetic wear: scratches, dents and scuffs that don't affect how it works
• Batteries and other normal replaceable items
• Anything stored inside it, or the car itself
• Products bought from unauthorized sellers

Break-in damage isn't a warranty claim. It's covered by the break-in replacement below.

1. Email locked@boostedsafe.com or call or text 202-BOOSTED.
2. Tell us: your name, order number, the email on the order, the model, what's wrong, your shipping address and phone number. Add photos or a video of the problem, and a photo of the safe installed if it's about fit.
3. We look at it with you. We may troubleshoot, ask for more photos or proof of purchase, or ask you to send it back for a look.
4. We fix it. With a part you can fit yourself (hardware, lock parts, a hinge or gas spring, or a cover if it's defective), or with a new safe. If we need yours back, we email a return label and ship the replacement as soon as the carrier scans it.

What we send depends on the model, its condition and what's in stock. If something isn't covered, we tell you why.

If a thief damages your safe or somehow beats it, we send you a new one. Free.

Email locked@boostedsafe.com and tell us what happened. Photos help.

It replaces the safe. What was inside, and the car, aren't covered.

Every refurbished unit is inspected before it ships and may have minor cosmetic marks. Those marks aren't defects if they don't affect how it works. A functional problem under normal use is covered like any other: email locked@boostedsafe.com.

Send clear photos of your back seat to locked@boostedsafe.com. Most fit problems are solved with a few tips.

Every passenger vehicle since 2003 is required to have the anchor points. Can't find yours? We'll help. We also have universal adapters for vehicles outside the passenger vehicle category, like farm trucks, RVs and semis.

Check your car

Full-size BoostedSafe models are vehicle safes. They are not child booster seats, car seats or child restraints. The booster-style cover helps it blend in. It doesn't make it safe for a child.

• Never use a full-size safe to raise a child, position a seat belt, or replace a certified child restraint.
• The Mini is a separate product family. Follow its product page and manual for its child-seat instructions.
• Store firearms unloaded and follow your state's transport laws.
• Follow the product instructions, your vehicle's instructions and the law.

No vehicle safe can guarantee protection against every theft attempt, every tool or every break-in. BoostedSafe makes what you store more secure, more discreet and harder to get to than leaving it loose in the car. It doesn't guarantee it will prevent theft, forced entry, vehicle damage, property loss or unauthorized access in every case.

This page is general product support, not legal advice. Firearm storage, vehicle storage and child passenger laws vary by state. You're responsible for following the ones that apply to you.